Applivity Reflex
Connected intelligence for field operations.
All your field apps on one connected platform - deployed on your infrastructure, reviewed by your people.
Explore Applivity Reflex →
Connected intelligence for field operations.
All your field apps on one connected platform - deployed on your infrastructure, reviewed by your people.
Explore Applivity Reflex →
As a TeamViewer Premier Partner, Applivity brings enterprise remote connectivity and augmented-reality assistance to the field - so a remote expert can see what the worker sees and guide the fix in real time, alongside the field AI already on the device.
With TeamViewer Frontline xAssist, a field worker shares a live view through assisted-reality glasses or a phone, and a remote expert guides them through it - marking up the real world with 3D pointers, drawings, shared documents and voice. The specialist solves the problem without getting on a plane.
Secure, governed remote access and support across devices, at the scale and compliance an enterprise expects.
xAssist see-what-I-see guidance that puts a specialist on the job from anywhere.
Connects to ERP, CRM and ticketing - including SAP Field Service Management - so sessions fit how your teams already work.
Managed connectivity that fits your identity and security model, not another tool outside your control.
The same crews running Applivity Reflex on assisted-reality devices can pull in a remote expert the moment a job needs one. Capture the evidence with AI, escalate live over TeamViewer, and keep the record - one connected way of working, on hardware and identity you already govern.
Guide the fix from anywhere instead of flying a specialist to a remote or offshore site.
The right expert on the first call means less rework, shorter stoppages and higher first-time-fix rates.
Fewer trips into hazardous or hard-to-reach areas for the same result.
xAssist is TeamViewer's remote assistance tool. A field worker shares a live view through smart glasses or a phone, and a remote expert guides them with 3D markers, drawings, audio and shared files - see-what-I-see support.
Yes. Remote AR assistance runs on assisted-reality wearables and mobile devices, so an expert can guide a hands-free worker in the field.
TeamViewer Frontline integrates with ERP, CRM and ticketing systems, including SAP Field Service Management, so sessions fit the way your service teams already work.
Premier Partner is a senior TeamViewer partnership tier. Applivity brings and implements TeamViewer's remote and AR assistance alongside our own field AI.
See remote AR assistance working alongside our field AI.